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Terms & Conditions

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The turn around time on your order with WINDY CITEES begins when you’ve made payment towards your invoice and we have all information required to complete your order (all artwork, garment count, all shipping info, etc.). Delay in receipt of *any* of this info can/will result in production delays. Our current turnaround time is 5-10 Business Days Average + Shipping. Complex orders/add-ons may increase turnaround. Delay in approval of mock ups can/will also result in production delays. Each finishing service will add extra time to the turn around on orders, adding roughly 2 days per finishing to the turn around time. The most up-to-date turnaround time will be listed on your quote and invoice.

If you have a deadline for your order, it is very important that you let us know when placing your order and a rush fee may apply if there is not enough time to complete your order under normal circumstances. If you do not advise us about a due date until after your order has been paid for and pushed through our system, we may not be able to accommodate your request. Any circumstances out of WINDY CITEES’ control (ie: weather delays, shipping errors by the supplier, etc.) may also require more time and are not factored into the initial turn around time estimate.

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Purchasing
Payment information
Yes, everything aside from pre-orders and customised items can be returned.
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Terms & Conditions

.

The turn around time on your order with WINDY CITEES begins when you’ve made payment towards your invoice and we have all information required to complete your order (all artwork, garment count, all shipping info, etc.). Delay in receipt of *any* of this info can/will result in production delays. Our current turnaround time is 5-10 Business Days Average + Shipping. Complex orders/add-ons may increase turnaround. Delay in approval of mock ups can/will also result in production delays. Each finishing service will add extra time to the turn around on orders, adding roughly 2 days per finishing to the turn around time. The most up-to-date turnaround time will be listed on your quote and invoice.

If you have a deadline for your order, it is very important that you let us know when placing your order and a rush fee may apply if there is not enough time to complete your order under normal circumstances. If you do not advise us about a due date until after your order has been paid for and pushed through our system, we may not be able to accommodate your request. Any circumstances out of WINDY CITEES’ control (ie: weather delays, shipping errors by the supplier, etc.) may also require more time and are not factored into the initial turn around time estimate.

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